Do you tip Flight attendants?
Escrito el 9 de January del 2009 por admin.[This message has been edited by johnndor (edited 08-09-2001).]
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burkey
FlyerTalk Miles Moderator
The Buzz
American Airlines
moderator1@flyertalk.com
If there's an emergency and the FA helps me out on the evacuation slide, I'd probably give him or her a buck.
Wideman
If the F/A's could pick up an extra $20-30 bucks/trip, it stands to reason that the service received inflight might improve. And equally as important, one would think that F/A attitude toward the customer might improve. It stands to reason that the cabin crew would be spending more time in the cabin 'working the passengers.'
Gee, I thought they were there for our safety, not to bring us a second drink. This would take them one step farther away from being regarded as "safety professionals" and one step closer to being regarded as a waiter/ress in the sky:
WAITRESS IN THE SKY
She don't wear no pants and she don't wear no tie
Always on the ball, she's always on strike
Struttin' up the aisle, big deal, you get to fly
You ain't nothin' but a waitress in the sky
You ain't nothin' but a waitress in the sky
Paid my fare, don't wanna complain
You get to me, you're always outta champagne
Treat me like a bum, don't wear no tie
'cause you ain't nothin' but a waitress in the sky
You ain't nothin' but a waitress in the sky
And the sign says, "Thank you very much for not smoking"
My own sign says, "I'm sorry, I'm smokin'"
Don't treat me special, don't kiss my ...
Treat me like the way they treat 'em up in first class
Sanitation expert and a maintenance engineer
Garbage man, a janitor and you my dear
A real union flight attendant, my oh my
You ain't nothin' but a waitress in the sky
You ain't nothin' but a waitress in the sky
You ain't nothin' but a waitress in the sky
(c) The Replacements (I assume).
Most airlines have programs where you can give employees (including FAs, but not restricted to them) some sort of card for service above normal competence. American calls its cards SOS, for SomeOne Special. On AA, an SOS card can be redeemed for things typically worth about $5. Multiple cards can be used at a time - for instance, three SOS's cover the fees for a "free" ticket within North America. A note that he/she received an SOS also goes in the employee's file.
If you don't have an SOS card or its equivalent on another airline, small gifts are appreciated also. Of course, you have to plan in advance to have something on hand. See thread http://www.flyertalk.com/forum/Forum1/HTML/004936.html for more on gifts.
For truly exceptional situations, a letter to the company's executive offices is nice.
If the F/A's could pick up an extra $20-30 bucks/trip, it stands to reason that the service received inflight might improve. And equally as important, one would think that F/A attitude toward the customer might improve. It stands to reason that the cabin crew would be spending more time in the cabin 'working the passengers.'
A well phrased announcement of the 'new policy' could be made inflight, just prior to the first beverage service just to familiarize psgrs to this new 'service enhancement.' I doubt that few psgrs would object.
Just an idea, which would appear to benefit the F/A crew, and cost the airlines virtually nothing.
"A quick question: Your flight has just landed and the flight attendants are standing at the plane's exit, saying their customary "buh-byes," and you reach in your wallet and hand the attendant $5. Yes, a tip, because the flight attendant's attitude and service were extra-special. Do you believe tipping attendants would help ensure better customer service? After all, you tip waiters and waitresses in restaurants, and they're not even responsible for your safety. What do you think of this idea? Let us know. E-mail us at alexanderk@washpost.com or write to Business Class in care of Keith L. Alexander, The Washington Post, 1150 15th St. NW, Washington, D.C. 20071."
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